Return Policy
We want you to be happy with your purchase. If something isn't right, you may return most items within 14 days of delivery for a refund, subject to the conditions below.
Return Eligibility
- Returns are accepted within 14 days of the delivery date.
- Items must be unused, uninstalled, and in their original condition and packaging.
- Items that have been used, installed, or damaged after delivery are not eligible for return.
Return Shipping
- The buyer is responsible for return shipping costs.
- We recommend using a trackable shipping service, as we cannot issue refunds for returns lost in transit.
How to Start a Return
- Contact us through our Contact Us page with your order number and the reason for the return.
- We will reply with return instructions and the return address.
- Ship the item back to us within the 14-day window.
Refunds
Once we receive and inspect your return, we will process your refund to the original payment method. Please allow a few business days for the refund to appear on your statement, depending on your bank or card issuer.
Questions?
If you have any questions about a return, please reach out via our Contact Us page.
Partsville Corporation
831 Broad St.
Utica, NY 13501